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Shipping Policy

  1. Introduction Welcome to Funtoyy’s shipping policy. We are dedicated to providing reliable shipping services for all orders within the United States. This policy outlines our shipping procedures to ensure transparency and clarity in your shopping experience with us.
  2. Order Processing
    • Processing Timeline:
      • Orders are processed within 1-2 business days.
      • Business days are Monday through Friday, excluding federal holidays.
      • Orders placed after 2:00 PM EST will be processed on the next business day.
    • Order Confirmation:
      • You will receive an order confirmation email immediately after placing your order.
      • A shipping confirmation email with tracking details will follow once your order ships.
  3. Shipping Methods and Timeframes
    • Standard Shipping (FREE):
      • Transit time is typically 3-5 business days.
      • Available for all 50 United States.
      • No minimum order requirement.
      • Shipping carriers: USPS, UPS, or FedEx.
    • Delivery Timeframe Calculation:
      • Processing Time: 1-2 business days.
      • Transit Time: 3-5 business days.
      • Total Estimated Delivery: 4-7 business days from the order date.
  4. Shipping Origin
    • All orders are processed and shipped from our warehouse located at:
      • 3345 Roane Avenue, Charm, Ohio 44617, United States.
    • Our team ensures careful packaging and timely dispatch for a smooth delivery experience.
  5. Order Tracking
    • Tracking Information:
      • Tracking numbers are provided via email upon order shipment.
      • Track your order through:
        • The shipping confirmation email.
        • Your account on our website.
        • The carrier’s website directly.
    • Shipping Updates:
      • Real-time tracking updates are available on the carrier’s website.
      • Major tracking milestones will be emailed to you automatically.
  6. Delivery Issues and Delays
    • Weather and Holiday Delays:
      • Severe weather and peak holiday seasons may affect delivery times.
      • We will notify you of any known systemic delays via email.
    • Address Issues:
      • Please ensure your shipping address is accurate during checkout.
      • Orders with incorrect addresses may face delays or returns.
      • Address changes post-order placement cannot be guaranteed.
  7. Lost, Stolen, or Damaged Items
    • Lost Packages:
      • If tracking indicates delivery but you haven’t received your package, please:
        • Check the delivery location specified in tracking.
        • Contact us within 48 hours of the scheduled delivery date for assistance.
      • We will initiate a trace with the carrier on your behalf.
    • Damaged Items:
      • If your order arrives damaged, please:
        • Take photos of the damaged package and products.
        • Contact us within 24 hours of delivery to arrange for return shipping and replacement.
  8. Order Changes and Cancellations
    • Modifying Orders:
      • Order modifications must be requested within 2 hours of placing your order.
      • Contact us immediately at support@funtoyy.com for any modification requests.
      • Changes cannot be guaranteed once order processing begins.
    • Cancellations:
      • Cancellation requests must be made within 2 hours of order placement.
      • Orders that have begun processing cannot be canceled.
      • For urgent cancellation requests, please contact customer service promptly.
  9. Shipping Restrictions
    • We currently ship only within the United States.
    • We do not ship to PO boxes.
    • Certain locations may require additional delivery time.
    • Some items may have special shipping requirements based on local regulations.
  10. Customer Support
    • For any shipping-related inquiries or concerns, please reach out to us:
      • Business Name: Funtoyy
      • Email: support@funtoyy.com
      • Phone: +1 (816)-706-1208
      • Address: 3345 Roane Avenue, Charm, Ohio 44617, United States
      • Hours: Monday-Friday: 9:00 AM – 5:00 PM EST
    • We aim to respond to all shipping inquiries within 24 business hours.

Other Information We do not charge tax on our products. For more details on our policies, please visit the following pages:

Thank you for shopping with Funtoyy. We are committed to providing high-quality products and excellent customer service.