Funtoyy – High-Waist Ultra-Relaxed Wide-Leg Denim Trousers

$64.99

• Return & Refund Policy

  Size Guide

  Return & Refund Policy

   

  At Funtoyy , we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy. Please read the following guidelines carefully to understand how our process works.

  1. Eligibility for Returns

   

  To be eligible for a return or exchange, the following conditions must be met:

  • The item must be returned within 30 days of the delivery date.
  • The product must be unused, unwashed, and in its original condition with all tags attached.
  • Footwear and accessories must be returned in their original packaging without damage.
  • Customized, personalized, or final sale items (e.g., clearance items) are non-returnable unless defective.

  2. How to Initiate a Return

   

  To start the return process, please follow these steps:

  1. Contact Us: Reach out to our customer support team via email at support@funtoyy.com or call us at +1 (816)-706-1208. Provide your order number and details about the item(s) you wish to return.
  2. Receive Authorization: Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on where to send the item(s).
  3. Pack Your Items: Securely pack the item(s) in their original packaging along with the RMA number clearly marked on the package.
  4. Ship It Back: Send the package to the address provided by our team. Please note that customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

  3. Refunds

   

  Once we receive and inspect your returned item(s), we will process your refund within 5-7 business days . Refunds will be issued in the original form of payment used during checkout. Here’s what you can expect:

  • Credit Card Payments: The refund will appear on your statement within 3-5 business days after processing, depending on your bank’s policies.
  • PayPal/Other Payment Methods: The refund will reflect in your account within 1-3 business days.

  Please note that original shipping fees are non-refundable unless the return is due to our error.

  4. Exchanges

   

  If you’d like to exchange an item for a different size, color, or style, please contact us as described above. We’ll guide you through the exchange process. Exchanges are subject to availability, and additional shipping charges may apply.

  5. Damaged or Incorrect Items

   

  If you receive a damaged, defective, or incorrect item, please notify us immediately within 7 days of receiving your order. Include photos of the issue and your order details when contacting us. We will arrange for a replacement or refund at no additional cost to you.

  6. Non-Returnable Items

   

  The following items cannot be returned or exchanged unless they are defective:

  • Customized or personalized products
  • Final sale or clearance items
  • Gift cards

  7. International Returns

   

  For international orders, the same return policy applies. However, customers are responsible for all return shipping costs and any customs duties or taxes associated with the return. Please ensure that you include the RMA number and mark the package as “Returned Goods” to avoid additional fees.

  8. Questions?

   

  If you have any questions or need assistance with your return or refund, our friendly customer support team is here to help! You can reach us at:

  Business Name: Funtoyy
  Email: support@funtoyy.com
  Phone: +1 (816)-706-1208
  Address: 3345 Roane Avenue, Charm, Ohio 44617 United States
  Hours: Monday-Friday: 9:00 AM – 5:00 PM EST

   

  We appreciate your trust in Funtoyy and are committed to making your shopping experience as seamless as possible. Thank you for choosing us!

• Shipping Policy

  Shipping Policy

  Introduction Welcome to Funtoyy’s shipping policy. We are dedicated to providing reliable shipping services for all orders within the United States. This policy outlines our  shipping procedures to ensure transparency and clarity in your shopping experience with us.

  1. Order Processing
     
     • Processing Timeline:
       
       • Orders are processed within 1-2 business days.
       • Business days are Monday through Friday, excluding federal holidays.
       • Orders placed after 2:00 PM EST will be processed on the next business day.
     • Order Confirmation:
       
       • You will receive an order confirmation email immediately after placing your order.
       • A shipping confirmation email with tracking details will follow once your order ships.
  2. Shipping Methods and Timeframes
     
     • Standard Shipping (FREE):
       
       • Transit time is typically 3-5 business days.
       • Available for all 50 United States.
       • No minimum order requirement.
       • Shipping carriers: USPS, UPS, or FedEx.
     • Delivery Timeframe Calculation:
       
       • Processing Time: 1-2 business days.
       • Transit Time: 3-5 business days.
       • Total Estimated Delivery: 4-7 business days from the order date.
  3. Shipping Origin
     
     • All orders are processed and shipped from our warehouse located at:
       
       • 3345 Roane Avenue, Charm, Ohio 44617, United States.
     • Our team ensures careful packaging and timely dispatch for a smooth delivery experience.
  4. Order Tracking
     
     • Tracking Information:
       
       • Tracking numbers are provided via email upon order shipment.
       • Track your order through:
         
         • The shipping confirmation email.
         • Your account on our website.
         • The carrier’s website directly.
     • Shipping Updates:
       
       • Real-time tracking updates are available on the carrier’s website.
       • Major tracking milestones will be emailed to you automatically.
  5. Delivery Issues and Delays
     
     • Weather and Holiday Delays:
       
       • Severe weather and peak holiday seasons may affect delivery times.
       • We will notify you of any known systemic delays via email.
     • Address Issues:
       
       • Please ensure your shipping address is accurate during checkout.
       • Orders with incorrect addresses may face delays or returns.
       • Address changes post-order placement cannot be guaranteed.
  6. Lost, Stolen, or Damaged Items
     
     • Lost Packages:
       
       • If tracking indicates delivery but you haven’t received your package, please:
         
         • Check the delivery location specified in tracking.
         • Contact us within 48 hours of the scheduled delivery date for assistance.
       • We will initiate a trace with the carrier on your behalf.
     • Damaged Items:
       
       • If your order arrives damaged, please:
         
         • Take photos of the damaged package and products.
         • Contact us within 24 hours of delivery to arrange for return shipping and replacement.
  7. Order Changes and Cancellations
     
     • Modifying Orders:
       
       • Order modifications must be requested within 2 hours of placing your order.
       • Contact us immediately at support@funtoyy.com for any modification requests.
       • Changes cannot be guaranteed once order processing begins.
     • Cancellations:
       
       • Cancellation requests must be made within 2 hours of order placement.
       • Orders that have begun processing cannot be canceled.
       • For urgent cancellation requests, please contact customer service promptly.
  8. Shipping Restrictions
     
     • We currently ship only within the United States.
     • We do not ship to PO boxes.
     • Certain locations may require additional delivery time.
     • Some items may have special shipping requirements based on local regulations.
  9. Customer Support
     
     • For any shipping-related inquiries or concerns, please reach out to us:
       
       • Business Name: Funtoyy
       • Email: support@funtoyy.com
       • Phone: +1 (816)-706-1208
       • Address: 3345 Roane Avenue, Charm, Ohio 44617, United States
       • Hours: Monday-Friday: 9:00 AM – 5:00 PM EST
     • We aim to respond to all shipping inquiries within 24 business hours.

       10. Other Information 

  We do not charge tax on our products. For more details on our policies, please visit the following pages:

  • Payment Methods
  • Contact Us
  • About Us
  • Privacy Policy
  • Terms & Conditions
  • Shipping Policy

   Thank you for shopping with Funtoyy. We are committed to providing high-quality products and excellent customer service.

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